I'm worried about the privacy of my details?
We do not disclose your details to any third party. If you want to find out more about our policy go to Privacy Policy in the footer area on the homepage.
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How to protect from imposters?
It is always safer to deal with a well known trader and seller. The following procedures are now implemented at D2pair for all trades and purchases to protect our customers from being scammed.
* When purchasing products make sure you are always make your payment ONLY to sales@D2pair on our website. Check the spelling! Some scammers use minor variations in spelling to fool you! If someone asks you to send a payment to another address for ANY reason, it's not us!
*When dealing with D2pair staff over Live Help, IF YOU ARE ASK TO HAND ANYTHING OVER FIRST before getting something when trading, send an email to sales@D2pair with a password for him to repeat to you in a game if you are unsure!
* An additional safety feature is to click on the Live Help Button on our website. That links you directly to an D2pair staff.
When you follow the above procedures, your trade or purchase from D2pair will always be 100% safe!
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Is this business safe or legal?
D2pair has conducted business for over 3 years, and served hundreds of thousands of customers. We conduct hundreds of transactions per day, and we are adding new games to our roster every month. The stock we have available has been purchased legitimately from game players the world over who chose to sell their excess.
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What forms of payment does D2pair accept?
We accept paypal, western union, bank transfer and credit card include visa, master card, gift card, debit card etc. All the credit card payments are paid through paypal's gateway.
Sending a payment through Paypal without a CONFIRMED shipping address will be at your own risk as we will not make delivery unless we received your confirmed shipping address . We reserve the right to reject your payment if it is sent through a Paypal account without a CONFIRMED shipping address.
NOTE: For larger orders we may require a western union or bank transfer as payment. Please contact us via Live Help on how to send us money through western union or bank transfer.
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Can you deliver right now?
If we are online, YES! If we are not online and it is very critical for you to get instant delivery, please contact us first before making your payment. This is to ensure that we can deliver the item when you want it.
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I have been waiting in game for a really long time. How do I confirm my order?
If you have placed an order and have been waiting in game for more than 15 minutes, first check your contact email to see if we have tried to locate you. If no email is in your inbox, feel free to log onto our live chat window and speak with one of our customer service representatives to confirm everything is alright with your order.
Delivery of the items will be delayed IF:
* Your E-check is still not cleared yet. It can take up to a 4 business day for the funds to be cleared. Delivery will be made after payment has cleared.
* Insufficient or wrong information is provided. For example, you did not include your in-game character name or you gave the wrong name or wrong server. Delivery can only be made until the right information is given.
It is important that you provide us with a valid email for us to contact you.
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How is delivery accomplished?
After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.
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Why does my shopping cart remain empty even after I have tried to add something?
We use 'cookies' to link your payment with the details of the purchase, and if there is something preventing the cookies from adhering properly the shopping cart can appear empty. If you are placing the order behind a firewall or from work or have special software installed to block cookies, you may experience this problem. If you are having this problem, our live chat representatives are standing by to assist you through the order process.
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Why does my order require phone verification?
We like to take all possible steps to protect our clients' details as well as the integrity of EZEplay. By speaking with our client's on the phone, we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to our clients and answer any questions you might have.
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I have ordered on the wrong server or character name. What should I do?
Please send us an email from your Paypal email address that you have placed the order from and include your Order number and the correct server or character name. We will make delivery according to the new instructions given.
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Why does the price of currency change all the time?
Our prices are set according to our stock levels and are edged to remain competitive with other sites. Additionally, our prices rise and fall to match the supply and demand of each game and server.
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What security precautions are taken to protect my personal information?
We take your privacy extremely seriously. We have systems in place to screen every order and protect who has the given orders information. Information given to us is never disclosed to any third parties and is only given to those in our company who need it to complete your order. Once your order is completed, please do change your password.
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After I pay, how quickly can you start my order?
Normally, we start working on your order within one hour after receiving it. Sometimes our departments can get full and it may take longer for your order to start. You can be assured that once free workers are available, we will start on your order. Remember, we do not use bots or macros and all work is done by a real person.
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Will you use my character to PK (player-kill) or KS (kill-steal)?
No! We will never involve your character in PKing, KSing, farming or any other behavior that is frowned upon.
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How do you level my character?
We assign 2 or 3 expert players to your character to do the leveling; the person playing your character has a very good understanding of how your specific class is played. Your character is primarily leveled via what is commonly known as "grinding," where we play solo simply killing monsters over and over. However we do sometimes do simple quests to obtain experience. We have extensive knowledge of your game's world and know the best areas & quests to level your character as fast as possible.
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Why can't I use Paypal to pay the order?
If you can not choose Paypal to pay the order, please make sure you have registered on D2PaiR.com and actived your account. Unregisted customer have a maximum Paypal limit around $50.00. Active customers have a maximum Paypal limit around $500. Payment through Western Union or Bank Transfer is unlimited.
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How to pay with bank transfer
Step 1. Go to your bank counter straightly or login your bank account online Step 2. Fill in the our Bank Info followed and remit the sum to us
Beneficiary Bank Name:
SWIFT Code
Bank Address
AgencyBeneficiary Account No
Beneficiary Account Name
Note: If you want pay with Bank Transfer Please contact our livesupport ,we will tell you these information
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How to pay with Western Union
Step One: Go to a local participating Western Union Agent location.
Find the nearest Western Union Agent locationStep 2. Request and fill out the Blue Form
Once you have obtained the Blue Form from the Western Union Agent, you must fill out appropriate information.
In addition to the payment amount, you only need to provide payee name, payee address and your order reference number.
You should fill the form as these info.(
IF you want Pay with Western Union , Contact our Livesupport ,we will tell you the Infonamtion)
1 Payment amount
2 Payee name
3 Payee Full address, City, Country, Province, Post code
4 Fill your own information. Your order ID number with us, a digit number on your receipt
Your First Name, Last Name, Address and Phone Number fields are also important.
Step 3: Come to LiveSupport with your MTCN
Once you have made the payment and paid the Western Union Agent will issue a unique transaction identification number known as
Money Transfer Control Number (MTCN). This is your confirmation. Contact our livesupport and tell us this MTCN number.
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How to create an account on D2Pair.com
It's very easy and fast! You can create a D2pair account at anytime by following these steps:
1. Click the " Signup " Button at the left top of every page on D2pair.com.
2. Fill in your email address as your login information
3 Choose a password. The Password must be at least (5) characters long.
4. Edit a Password Question and answer , If you forget your password you can get back the password by these information.
6 Fill in your Contact Information, such as First Name, Last Name, Phone ,Country ,Address.
Don't worry about the privacy of your details , We do not disclose your details to any third party.
5. Click the "Register" button! That's ok!
6. D2pair will send a mail to your mail box you should check the mail to active your account . It's very important please remember to check it. Or some function will be not used. If you do not receive the mail in 24Hours , Please contact our LiveSupport.
Now you can vist our website choose and order the product you intresting. We Supply Gold, Item , Account, Powerleveling for many MMO Games. We promise competitive price, secure transaction, fast delivery.
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Do I need an account to order from D2pair.com?
You do not need to register for an account in order to order from D2pair.com. During check out, you will be ask to fill your contact information without having to create an account first.
However, D2pair accounts are strongly recommended for all customers. Not only does it save your time on your subsequent visits, it also allows you to manage your order. And we will have many promote active , special offer Gold,Account Powerleveling pakeage that only supply to our registered member. So we suggest you to register a D2pair Account . It's only need you several minutes and very easy.
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How do I check on the status of my order?
The easy way is Click the menu "Trcae Order" then the system will ask you to enter your Order No. and Email address. Fill it and Submit , you can see the status of your order. You also can see the detail info of this order. The detail info will include the product (such as Gold , Account ,Powerleveling) that you odered, total ammounts and your contact information.
If you are a register member of us , you can login then click the menu "My account / My order" to check the status of your order.
If you have any question of the order you can contact us with livesupport , our customer service representatives will assist you straight away, 24 hours, 7 days
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How to place an order